If a cleaner does not have an email address, she will still be able to use Alia and critical communications from us. We use email addresses to identify cleaners and clients in our system, however we rely on text messages and phonecalls for communication with cleaners.
When she creates her Alia account, she can use a "fake" email address: [her.name]@noemail.com
We will recognize this as an email address used for identification only. If she wants to replace it with an active email address she can update her account at any time.
Please contact us at email@example.com if you still have questions about this topic.